Terms of service

LOCALEE LLC

Terms of Service

Last Updated: May 28, 2026

This Terms of Service Agreement (“Agreement”) is entered into by and between Localee LLC, a Nebraska limited liability company (“Localee,” “we,” “us,” or “our”), and you, the individual or entity accessing or using our services (“Client” or “you”). By accessing our website, placing an order, booking an experience, or using our client portal, you agree to be bound by this Agreement.

Please read this Agreement carefully. If you do not agree with any part of these terms, do not use our services.

1. Description of Services

Localee LLC provides the following services:

  • Corporate Gifting: Custom, locally sourced gift boxes curated for businesses, clients, and teams across the Midwest and Pacific Northwest.
  • Real Estate Gifting: Personalized gift boxes for client appreciation and closing gifts.
  • Localee Live: On-site live personalization experiences at corporate and private events, including engraving stations, charm and bag bars, custom gift suites, and team experiences.
  • Ready-to-Gift Boxes: Pre-curated gift boxes available for direct purchase through our website.

2. Orders and Purchases

a. Order Confirmation

All orders are subject to availability and acceptance by Localee. You will receive an order confirmation by email. This confirmation constitutes acceptance of your order.

b. Custom Orders

Custom gift box orders require approval of product selections and branding before production begins. Once production has commenced, changes may not be possible. Custom orders may require a deposit. Details will be communicated prior to order confirmation.

c. Pricing

All prices are listed in U.S. dollars. We reserve the right to update pricing at any time. Quoted prices for custom orders are valid for 30 days from the date of the quote unless otherwise stated.

3. Localee Live Event Bookings

a. Booking and Deposit

All Localee Live bookings require a signed agreement and a deposit to secure your date. Your event date is not confirmed until the deposit is received. Deposit amounts will be specified in your event proposal.

b. Cancellation by Client 

Cancellations made more than 14 days before the scheduled event date will receive a refund of the deposit, less any non-recoverable materials costs already incurred. Cancellations made within 14 days of the event date are non-refundable. Cancellations must be submitted in writing to hello@localeeomaha.com.

c. Cancellation by Localee 

In the event Localee must cancel due to circumstances within our control, we will provide a full refund of any deposit paid and make reasonable efforts to reschedule. We are not liable for cancellations due to circumstances beyond our reasonable control, including illness, severe weather, or other force majeure events.

d. Guest Counts and Minimums

Final guest counts must be confirmed no later than 5 business days before the event. Pricing tiers are based on guest count ranges as outlined in your event proposal. The Custom Gift Suite experience requires a minimum of 25 guests.

e. Client Responsibilities

The client is responsible for providing an appropriate space for the experience setup, including adequate power access, table space, and lighting. Localee will communicate space requirements during the pre-event consultation.

4. Payment

Payment for website orders is processed securely through Shopify’s payment platform. Localee does not store credit card numbers or sensitive financial account information. For custom orders and Localee Live bookings, payment terms will be outlined in your proposal or invoice. Invoices are due upon receipt unless otherwise agreed in writing.

For Localee Live events, the remaining balance after deposit is due no later than the date of the event unless otherwise agreed.

5. Refunds and Returns

Ready-to-gift and standard gift box orders: Please refer to our Refund Policy posted on our website for eligibility and procedures.

Custom orders: Due to the personalized nature of custom gift boxes and engraved items, all custom orders are final sale and are not eligible for return or refund unless the item is defective or materially different from what was approved.

Localee Live bookings: See Section 3(b) above.

6. Intellectual Property

All content on the Localee website, including brand name, logo, photography, copy, and experience concepts, is the intellectual property of Localee LLC. You may not reproduce, copy, resell, or imitate our brand, products, or experience formats without express written permission.

By booking a Localee Live experience, you grant Localee permission to photograph the event setup and share images on our website and social media, unless you notify us otherwise in writing prior to the event.

7. Limitation of Liability 

To the fullest extent permitted by applicable law, Localee LLC’s total liability to you for any claim arising out of or relating to these terms or our services shall not exceed the total amount you paid to Localee for the specific order or booking giving rise to the claim.

Localee is not liable for indirect, incidental, special, or consequential damages, including lost profits or loss of business opportunity, even if advised of the possibility of such damages.

8. Prohibited Activities

You agree not to:

  • Use our services for any illegal or unauthorized purpose.
  • Reproduce, resell, or imitate Localee’s experience concepts, branding, or products.
  • Provide false information when placing an order or booking an event.
  • Engage in any fraudulent, misleading, or abusive activities.

9. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into this Agreement by reference. Please review our Privacy Policy at localeeco.com.

10. Modifications to Terms

We reserve the right to update or modify this Agreement at any time. Changes will be posted on our website with an updated effective date. Your continued use of our services after changes are posted constitutes your acceptance of the updated terms.

11. Governing Law 

This Agreement shall be governed by and construed in accordance with the laws of the State of Nebraska, without regard to its conflict of law provisions. Any disputes arising under this Agreement shall be resolved in the courts of Douglas County, Nebraska.

12. Contact Information

For questions about this Agreement, please contact us:

  • Email: hello@localeeomaha.com
  • Address: 1934 South 61st Street, Omaha, NE 68106
  • Website: localeeco.com